Frequently Asked Service Questions

Service at Our Dealership

How Often does Toyota Recommend an Oil Change?

Toyota recommends performing an oil change every 5,000 miles or every 6 months. We recommend reading your owner's manual to determine the specific recommendations for your model. Performing routine oil changes is necessary to improve the operation of the vehicle and to keep the parts lubricated under the hood.

When Should I Replace my Tires?

You'll need to replace your tires when there's less than 4/32" of remaining tread depth left to ensure you have proper traction on the road. Tires that are more than six years old also need to be replaced due to excess wear that is present. Our technicians can also inspect the quality of your tires to determine if it's time for a replacement.

Do I Have to Pay For a Recall?

Customers are not required to pay for a recall. Instead, the automaker is responsible for covering all of the costs because the defect typically occurs when the car is manufactured. You'll receive a letter in the mail or an e-mail notifying you of the recall, along with directions on how to get it repaired. You'll have a specific timeframe to schedule an appointment at our service center to ensure you aren't responsible for having to pay for the costs.

Can I Service a Vehicle with North Park Toyota Even if I Didn't Buy Here?

Our technicians are happy to accept vehicles that require maintenance or repairs even if you didn't purchase the car at our dealership.

Do You Have Loaner Vehicles or a Shuttle?

We provide our customers with loaner vehicles to ensure you can continue to use a reliable car after dropping off your vehicle at our service center. A complimentary shuttle service is also available, which allows us to drop you off at your home or office. Those who prefer to stay at our dealership can enjoy spending time in our lounge area while waiting for their vehicle to be serviced. The waiting area includes television, magazines, work stations, free wi-fi, snacks, and beverages.

What Services Does Your Maintenance Department Cover?

The services that are available at our maintenance department include wheel alignment, brake repair and replacement, battery replacement, four-point visual inspections, oil changes, transmission maintenance, AC repair, and more. Our trained technicians will perform the necessary maintenance and repairs to improve the operation of your vehicle and make it last longer.

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Service Hours

  • Monday 7:00AM-7:00PM
  • Tuesday 7:00AM-7:00PM
  • Wednesday 7:00AM-7:00PM
  • Thursday 7:00AM-7:00PM
  • Friday 7:00AM-7:00PM
  • Saturday 7:00AM-5:00PM
  • Sunday Closed